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Schedule an Appointment Button

 

 

How it works

  1. Sign up in advance  up to seven days before your flight or when you arrive at the airport. 

  2. When making an appointment, enter your trip details (airline, destination, and flight number) along with your name, contact information, and party size. 

  3. When it is time for your appointment, go to the Security Checkpoint and follow the signs for MSP RESERVE. You can plan your route with our interactive map

  4. Show airport staff your appointment confirmation and enter the screening queue. 

  5. Eat, shop, or relax before your flight! Consider ordering food and coffee online to bypass the lines.

Appointment availability

Terminal 1: 3:45 a.m. - 7:45 p.m. at the North Security Checkpoint

Terminal 2: 3:45 - 8:00 a.m. and 12:00 - 4:00 p.m. at Checkpoint 1

Availability is limited, so please reserve your spot early to get a preferred appointment time.

MSP Reserve airport sign
What is MSP RESERVE and how does it work?

The MSP RESERVE program has its own dedicated lane at the TSA Checkpoints, reducing the wait time for those who participate. The MSP RESERVE program allows guests to schedule a specific time for their TSA security screening. All you need to do is reserve your time and show up at your assigned checkpoint at your appointment time. 

Does this mean I get to go to the front of the line?

While you will save time by using the lane assigned to MSP RESERVE customers, there will still be a security queue for this screening lane.

How do I use MSP RESERVE?
  • Either schedule an appointment ahead of time or scan the QR code on MSP RESERVE signs as you arrive at MSP. 

  • After you enter your details, a QR code will be sent to your email inbox. 

  • When it is time for your appointment, head to the Security Checkpoint and share the QR code to enter the MSP RESERVE line 

Where can I find the MSP RESERVE program? When is it operating?

The program is currently available:

Terminal 1: 3:45 a.m. - 7:45 p.m. at the North Security Checkpoint 

Terminal 2: 3:45 - 8:00 a.m. and 12:00 - 4:00 p.m. at Checkpoint 1

Appointments are limited, so please reserve your spot early to get your preferred time slot. 

I am connecting at MSP. Do I need to use MSP RESERVE?
  • The MSP RESERVE program is optional for departing passengers. Connecting passengers do not have to use it if they are remaining inside Terminal.

  • Passengers who are connecting to a flight at a different terminal are encouraged to use MSP RESERVE to make their connection as smooth as possible. 

Can I use MSP RESERVE if I have TSA PreCheck or CLEAR?
  • No, MSP RESERVE is only available to general passengers to help provide a better screening experience for those without a trusted traveler program and create efficiency where we have the highest demand. 

  • All TSA PreCheck passengers should be screened at their designated checkpoint in order to use their PreCheck benefits, such as not having to remove shoes and electronics. All CLEAR customers can go to their dedicated lane at each security checkpoint as well to enjoy their expedited experience.

  • Members of expedited programs can still use MSP RESERVE if they want to, but they will need to follow general screening practices. When TSA deploys its explosive detection canines, all passengers are required to merge for canine screening.

Is MSP RESERVE free?

Yes, it is completely free for all passengers! There is no account or membership required to use MSP RESERVE. 

I want to sign up for MSP RESERVE, but the appointment times are unavailable. What do I do?

The MSP RESERVE program has limited appointments available during select hours to ensure an expedited process for those who participate. We recommend trying to reserve your time as early as possible. Reservations can be made up to seven days before your flight. Reservations are available 240 to 60 minutes before the scheduled flight time. If your desired appointment is unavailable, check again as we are constantly working to expand capacity for MSP RESERVE. 

I did not make an appointment in advance. Can I still use MSP RESERVE?

Yes. MSP RESERVE signs can be found at key locations in the airport if you forget to book ahead. Scan the QR code with your smartphone to set up an appointment or book on the MSP RESERVE page to find the next available appointment slot. 

I am traveling as part of a group. Can we book an appointment together?

Yes. Passengers traveling with a group may book on behalf of the other passengers in their traveling party by specifying the total party size in the booking process. The maximum group size eligible to enter the MSP RESERVE under one appointment is 10 passengers. 

What information is required to book an MSP RESERVE appointment?

There is no account registration or login required. Passengers utilizing the service will be asked to select the date of departure, destination airport, airline, flight number, and party size. Lastly, they will be asked to provide an email to receive the appointment confirmation with the QR code as an attachment. 

Can I cancel or change my MSP RESERVE appointment?

Yes. After you have made your initial appointment, you will be able to access the confirmation email which contains a button to cancel or reschedule your appointment. 

What if I arrive to the airport earlier or later than anticipated?
A brief grace period is provided before and after your scheduled reservation time. If your schedule changes considerably, you can try to reschedule your appointment by accessing your booking in the confirmation email.
I did not get a confirmation email for my MSP RESERVE appointment. What should I do?

When signing up, please make sure that your email is typed correctly. Check the junk or spam folders in your inbox. If you are still unable to find your appointment information after registering, you can sign up for another appointment. 

Help! I am not seeing my flight as an option on MSP RESERVE.

Make sure to check that the time, date, airline, and flight number are all correct when signing up for your appointment. 

At Terminal 1, MSP RESERVE is available daily from 3:45 a.m. – 7:45 p.m.

At Terminal 2, MSP RESERVE is available daily from 3:45 – 8 a.m. and 12 – 4 p.m.

Currently, flights outside of these hours are unavailable for booking. Appointments are available from 240 to 60 minutes before departure. Slots are limited and may book up fast, so we recommend booking up to seven days before your flight. 

How can I provide feedback on the MSP RESERVE program?

In addition to the post-trip survey that is sent to all MSP RESERVE customers, we encourage you to share feedback directly through our Customer Communications Office (612-726-5555) or social media.