Thank you for sharing your travel plans - we are looking forward to your visit to MSP Airport! We will provide you with valuable information to foster an on-time, stress-free, and fun journey at our airport.
What you can expect:
Timely travel tips to get your journey started on the right step.
Exclusive offers for dining/shopping options near your gate.
Curated recommendations for cultural performances that are sure to inspire.
Travelers Assistance Program
Travelers Assistance, a program of the non-profit organization Airport Foundation MSP, is one of the airport's most visible resources for travelers and airport visitors. Below is a list of services provided by Travelers Assistance, designed to help you travel with confidence.
- Information booths throughout the terminals are staffed by hundreds of volunteers dedicated to providing quality information and services to thousands of travelers every day. In addition to providing airport, airline, and tourism information, the information booths offer:
- American Sign Language interpreting services.
- Interpreter services for international travelers.
- Special help for individuals who are elderly or disabled.
- Infant supplies in times of emergency.
- Go Guides: our qualified volunteers go mobile to assist airport travelers. You will recognize them by their vibrant green vests with the “Need Help?” emblem on the back!
- Meet and Assist: we offer personalized 1:1 assistance for travelers with special needs who need help getting around the airport or during a connection.
Navigating MSP Program
Traveling with loved ones who have special needs can be intimidating. Navigating MSP Airport helps ease the anxiety with free, practice runs through the airport.
A partnership between the Metropolitan Airports Commission, Fraser, and the Autism Society of Minnesota (AuSM), this program allows you to:
- Experience TSA security screening procedures
- Explore the terminal
- Board a plane and meet a pilot
- Prepare for takeoff
- Gather helpful tips and resources
