The rules have changed at Minneapolis-St. Paul International Airport when it comes to dropping off travelers at Terminal 1.
Not only can you drop passengers off on the arrivals – or baggage claim – level, but now if your passenger is flying on Delta Air Lines, they can use its new check-in and bag-drop counter on the east side of the departures level - sometimes referred to as the upper east roadway.
Delta’s curbside check-in (skycap) service has also moved to this side of the street.
To get to the upper east roadway, drive toward Terminal 1 and stay in the lanes marked for “Departures.” As you drive up the ramp to Terminal 1, take the first left and follow the digital signs that point you to Delta’s check-in service. (See map.)
You will drive past the shared ride (Uber and Lyft) pick up area.
The Delta check-in counter is inside Doors 6 and 7, which are to the left. If you proceed to Door 8, you will find Delta’s curbside check-in service, where a skycap can check your luggage.
After checking their bags, passengers will take an escalator or elevator down to the tram level and go under the roadway to the ticketing lobby for security screening.
The check-in counters, staffed by Delta agents, and the skycap service both open at 5 a.m. The skycap service is open until 8 p.m., and the check-in counter is open until 6 p.m., with some variability depending on passenger volume.
