About Us
Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, takes pride in delivering a safe, reliable, and customer-focused travel experience. Flying as Delta Connection, Endeavor operates more than 900 daily flights to 140+ destinations in the United States, Canada, and the Caribbean.
Headquartered in Minneapolis, Minn., Endeavor operates six crew bases and 11 maintenance bases across the country. At the heart of our operation, over 5,000 employees keep us soaring and help ensure Endeavor sets the standard for excellence in the regional airline industry.
Our Culture
We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.
Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.
Crew Coordinators are responsible for coordinating our Pilots and Flight Attendants schedules ensuring the integrity of our daily flight schedule, in accordance with company and FAA government regulations. Provide excellent customer service; Accomplished by acting as a liaison for our crewmembers to other departments through various means.
Responsibilities
- Ensure efficient utilization of pilots and flight attendants as well as day-to-day tracking of their attendance.
- Be a resource for crewmembers.
- Communicate schedule changes to crewmembers in a timely manner.
- Ensure all crewmember assignments are in accordance with FAA mandated regulations and company policies.
- Maintain the integrity of the flight schedule by ensuring all segments have been assigned to a legal crew.
- Resolve flight crew legality problems and rest requirements based on appropriate regulatory and contractual requirements.
- Maintain changes to flight crew schedules initiated by dispatch.
- Process trip swaps, trip drops, absence calls, and other daily schedule modifications.
- Ensure crewmember hotels are reserved and deadhead/ground transportation passes are provided when required.
- Coordinate cancels and reposition flights with dispatch.
- Ensure compliance with FARs, contract requirements, and departmental guidelines.
- Assist fellow coordinators and advanced planning specialists when needed.
- Work closely with dispatchers to resolve problems and coordinate the efficient daily operation of the airline.
- Report on daily scheduling and department status.
Other Duties
- Other duties as assigned.
Competencies Required
- Ethics and Values - Promotes the culture that provides employees a sense of belonging and maintains ethical principles in all work activities.
- Knows Our Business - Seeks opportunities to upgrade technical and professional skills.
- Building Trust & Decision Making - Communicates honestly and clearly. Works with others to accomplish goals and tasks in a collaborative and win/win manner.
- Drives for Results by Inspiring Others. Promotes efficient and cost-effective ways to improve operations.
- Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly.