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mobility

Wheelchairs
Electric Carts
Accessible Restrooms

Wheelchairs

photo of Adasa, a wheelchair pusher at MSP airport

Airlines provide wheelchairs for use throughout both terminals. Request a wheelchair when you make your flight reservation. Most airlines have information about wheelchair access and other services on their websites or through their reservations systems.

If you are being dropped off at MSP and require wheelchair assistance, please request to be dropped off on the Ticketing Level, Door 4 if you are flying with Delta Air Lines, Door 2 for all other airlines.

If you arrive at the airport without making arrangements for a wheelchair through your airline, one may be available for checkout at the information booth on Level T at Terminal 1-Lindbergh. Or ask an airline representative for assistance when you arrive.

Once through security, Travelers Assistance volunteers are also available to assist with obtaining a wheelchair. Simply visit an information booth or call 612-726-5500.

Electric Carts

Electric carts are available past security at Terminal 1, on concourses C through G and in the Airport Mall to transport passengers with special needs. This service is provided by different companies, depending on which airline you're flying.

  • Delta Air Lines is serviced by AirServ.
  • G2 services Spirit, United, American and Alaska airlines.
  • Frontier Airlines, Air Choice One, and Boutique Air manage their own electric cart services.

A "cart stop" system has been implemented to provide the most efficient electric cart service to the traveling public. Cart stops are clearly marked with signs above blue chairs imprinted with a wheelchair icon. Electric carts pick up passengers every 10 to 15 minutes. You will find cart stops directly inside security and at every gate along concourses C, D, E, F and G. Consult your airline for services elsewhere.

Please be sure to ask your cart driver if he or she is headed your way before getting onto a cart. Electric cart service is not available at Terminal 2-Humphrey.

Accessible Restrooms

Most restrooms at MSP have at least one accessible extra-wide stall equipped with side grab bars.

Companion Care Restrooms

Companion care restrooms are located throughout both terminals. Consult a directory or information booth for the nearest location.